Ouch. My wrist and finger joints hurt. I have blisters forming on my fingers where I hold my pencil. My neck hurts from hunching over my desk. My eyes have gone all wonky from staring at these printouts.

After ten hours of marking up hardcopy (with one 15-minute break) yesterday, I began to tire. Today is day three of these edits. I'm beginning to lose my patience. If you work for this company, allow me to offer a word or two of advice:

• Do not ask me to start making last-minute additions to the manual.
  
• Do not ask me to create two dozen new illustrations by tomorrow.
  
• Do not ask me to adjust the width of the template (and all styles) by a quarter inch.
  
• Do not ask me to create three dozen new screen captures in XP rather than 2K.
  
• Do not ask me to write an entirely new booklet on how to find the other manuals.
  
• Do not look at a three-month-old early draft of the help then enter a bug saying that it's out of date.

If you attempt any of these, you may receive the frowning of a lifetime. Be warned. My frowns can leave lasting emotional scars.